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Terms and Conditions

Welcome to Phone Ninja Parts Ottawa. By using our website and purchasing products from us, you agree to the following terms and conditions. Please read them carefully before using our services or making any purchase.

1. General Information

  • These Terms and Conditions govern your use of our website and the purchase of any products sold by Phone Ninja Parts Ottawa.
  • We reserve the right to update or modify these terms at any time without prior notice. Please review these terms periodically to stay informed.

2. Products and Availability

  • We strive to ensure the accuracy of product descriptions, prices, and availability. However, Phone Ninja Parts Ottawa does not guarantee that all products are always in stock or free from errors.
  • We may, at our discretion, limit the quantity of products purchased per order, per person, or per household.

3. Pricing and Payment

  • All prices listed on our website are in Canadian Dollars (CAD).
  • Payment is required at the time of purchase. We accept various payment methods, including credit cards, debit cards, and other payment processors. By submitting an order, you authorize us to charge your chosen payment method for the total amount of your order.

4. Order Processing and Shipping

  • Once your order is placed, it will be processed within 1-2 business days.
  • Delivery times vary based on the shipping method and destination, and Phone Ninja Parts Ottawa is not responsible for any delays caused by the shipping carrier.
  • Same-day delivery is available for orders placed before 1 PM in Ottawa, Monday to Friday.

5. Returns and Refunds

  • Please refer to our Refund & Return Policy for detailed information on how returns and refunds are processed.
  • Phone Ninja Parts Ottawa reserves the right to reject any return if the product is used, damaged, or not in its original condition.

6. User Responsibilities

  • You agree to provide accurate, current, and complete information when making a purchase or registering for an account.
  • You are responsible for maintaining the confidentiality of your account details and for all activities that occur under your account.
  • You agree not to use the website for any unlawful or prohibited activities.

7. Intellectual Property

  • All content on the Phone Ninja Parts Ottawa website, including text, images, logos, graphics, and product descriptions, is the property of Phone Ninja Parts Ottawa and is protected by copyright laws.
  • You may not use, reproduce, or distribute any content from our website without written permission.

8. Limitation of Liability

  • Phone Ninja Parts Ottawa is not liable for any direct, indirect, incidental, or consequential damages arising from the use or inability to use our products or services.
  • We are not responsible for any damages resulting from shipping delays, defects in products, or issues related to third-party services.

9. Indemnification

  • You agree to indemnify and hold Phone Ninja Parts Ottawa, its employees, agents, and affiliates harmless from any claims, damages, liabilities, or expenses arising from your use of the website, violation of these Terms and Conditions, or infringement of any third-party rights.

10. Privacy

  • Your use of our website is also governed by our Privacy Policy, which outlines how we collect, use, and protect your personal information.

11. Governing Law

  • These Terms and Conditions are governed by and construed in accordance with the laws of the Province of Ontario and Canada.
  • Any disputes arising from these terms will be resolved in the courts located in Ottawa, Ontario.

12. Contact Us

If you have any questions or concerns about these Terms and Conditions, please contact us:

Thank you for choosing Phone Ninja Parts Ottawa. We appreciate your business!